Find. Decrypt. Open.

Decrypting a BitLocker-protected Dell G7 laptop

Wow that worked!!! Without a passcode we would not be able to get any info without the PXE method. It’s decrypting now…awesome stuff! You guys are the best!!

Exceptional Support helped with a custom dictionary

While conducting a complex investigation involving a password scheme, we needed to be able to examine an intricate set of elements in a custom dictionary. We contacted Passware support and they rose to the occasion. The support team quickly analyzed our problem and not only suggested an approach, but generated a huge custom dictionary which allowed us to accomplish our mission. Exceptional support from Passware.

BitLocker TPM decrypted

I just wanted to reach out and say thank you. We’ve already had success with the newest release “Device with TPM.” It allowed us to get into a computer that we previously could not get with the PXE version. With that said we’ve also had over a dozen successes recently with the PXE exploit. Thank you all for your work and time it’s been invaluable to our success.

Irreplaceable memories recovered from a Samsung Galaxy S10

In October 2024, we received a Samsung Galaxy S10 for data recovery. Unfortunately, the device was constantly bootlooping, and it was not possible to extract data using either Oxygen Forensic Detective or UFED 4PC at that time. The device contained extremely valuable data: photos and videos from the first months after our client’s daughter was born. Because these memories were so important, the client was willing to wait for a proper solution. In January 2026, I was finally able to perform the extraction successfully, and the results were perfect — thanks to the fact that the device model had been added to the supported list in December. This was a very rewarding case for me, and I would like to thank you, as your solution made it possible for us to help our client recover these irreplaceable memories.

Helped people all over the globe

I have used Passware over the years to decrypt several items from BitLocker encrypted devices, Filevault encrypted devices, mobile phones, and WD Hard drives. Through these decryptions I have helped people all over the globe get access to devices they would have otherwise not been able to.

Decrypted a BitLocker pendrive

Decrypting a BitLocker pendrive, the size was only 4gb so it decrypted quickly, contained very informative and confidential documents

Mobile device unsupported by most tools on the market

Enough cases to fill in a book or two. One in particular interesting was a device with a custom OS which while unsupported on most tools on the market was perfect fit for the recovery methods of passware thanks to low-level recovery

PDF decryption

REALLY helps out at work. Sometimes we get legal discovery PDFs that are password protected (why? we're the counsel!); figure it's inadvertent. Passware has come through every time. Thanks!

Professionally designed app

I am really liking how professinally designed this software app is. We had a person leave our firm and a lot of spreadsheets were locked and this is helping us get back into the files. I am looking forward to testing out the distributed password recovery features. Keep up the good work! Thanks!

Benefits of Passware software

I use the wonderful Passware Kit Basic software that I bought from You. Previously, you had to purchase several different programs at once. For example, to search for a forgotten password to 7z archives, I used the Chinese Daossoft ZIP Password Rescuer. Disadvantages - small selection speed, weak functionality in terms of settings, primitive interface. To select a password for a PDF, you had to use the Russian Passcovery Suite. Disadvantages – lack of support for password selection to 7z archives and regular failures in the program at high speeds of password selection. I also used almost the entire Elcomsoft product line. Disadvantages – a significant number of programs with similar functionality, but in a completely different version (the program interface is designed by different people, which certainly leads to difficulties). All the listed problems ended after switching to Passware Kit Basic! It is convenient to work in a single shell with all types of files. I would also like to thank you for a number of exclusive solutions in this area, which I also actively use. 1. Search for encrypted files on the media. 2. Automatic calibration of video cards. Thank you very much!

Passwords Exchange option

With multiple projects and multiple files to decrypt, the new feature for shared dictionaries stored on network drives has made it easier to keep a central repository for known passwords for different projects. It makes it easy to update and be shared among colleagues no matter their location. The shared dictionaries can be used by multiple installations of Passware Kit simultaneously.

Access to Excel file

Bought this software as I needed to open my excel file but there was scepticism.Yana helped and walked me through the entire set up using Virtual Box for Mac. I ran the program for about 8 hours using the run wizard but to no avail and decided to stop the whole attack on the password and restart with using the option - Predefined settings. An hour 15mins has past and I was about to shut down the attack again till it stated there was an hour left to go on the system therefore I decided to let it run while I work. Minutes from that decision - VOILA! The password was retrieved. Thank you guys and glad to know it worked for me.

Back in business

Just wanted to tell you this software is AWESOME!! Back in business in just a few minutes! Thank you!

Child pornography case involving FileVault

Your work on FileVault decryption has been of great assistance solving a huge child pornograpy case.That feeling when the 22 character password was cracked - nothing beats it!

Helpful staff

I want to thank the helpful staff! I was able to recover the administrator password on my laptop. Thanks again!

Access to Quicken file

THAT WORKED! I forgot my Quicken passwords from 10 years ago. I bought the Quicken Key product and was into the files in minutes. Love it.

Access to PowerPoint presentation - in minutes

My manager came to me with a pptx file requiring a password to open the file. Passware was the forth product I purchased, and the most expensive (only $79). However, you certainly get what you pay for! The other three failed (even after 36 hrs run-time). 13:55:46 Start - 14:02:38 - Password found! LESS than seven minutes!

Great service

I've been a user of Passware for about four years, as an IT guy for small businesses in my area. It bailed me out of problems a number of times when users had forgotten their passwords in workgroup environments. Recently I had an issue where I upgraded to the newest Passware Kit Basic and was unable to create the boot disk for password resets even though I had a Windows 7 Ultimate boot DVD and access to all the necessary files. I contacted support in the late evening in my area, had a message waiting for me when I awoke in the morning with a link to their WindowsKey.iso file which I successfully burned and now I'm ready for lost passwords again. Great service.

Access to PDF

This product ROCKS! I was able to recover a password to a protected PDF file in less than 30 seconds (from purchase to download to decryption - less than 5 minutes!) This PDF had A TON of info that I needed and had 'protected' from myself. This saved me HOURs of time hunting for the same information in various files, emails etc. THANK-YOU!!!! Well worth the small fee!

Oh those kids

Somehow, I think that my 6-year old son figured out how to change my Administrator password. Thankfully, your product worked like a dream! I am not what one would call "computer savvy" (unlike my son), but I didn't need to be because after running this program for about 20 seconds on my computer, I once again had administrator access to my computer. Without hesitation, I would recommend your product to others.

Old doc recovered

This was a 6-year-old file that was very important to me and I want to THANK YOU for how quickly and efficiently the password was retrieved. I had tried every password I could remember to no avail. THANK YOU!

Did exactly what was advertized

I lost all details of passwords on a number of email addresses for a community group I look after, I contacted my host 1and1.co.uk for assistance, I was told change all the passwords, that is the only way, this would have been a major problem. After finding your software I called 1and1 to make them aware, they showed little interest.I found your software via a computer magazine; it passed the AVGFREE2013 scrutiny AOK and gave me the first password within 5 minutes of downloading. The instructions are written for normal users not those in command of techno speak. Thank you for an excellent routine which did exactly ‘what it said on the tin’. [quote from a UK advert] Thanks again for such a useful piece of software!

Access to TrueCrypt container

Today I was able to open a TrueCrypt Volume in a very important case. All the relevant information for the case has been in there. Other products have failed before. Thank you Passware!

Access to old WordPerfect documents

We had two nine-year-old WordPerfect documents that had been password protected and the author was no longer at the firm. They were long and complex and the client only wanted minor revisions. Downloaded the software and had the two passwords in about 10 minutes. The secretary was thrilled not to have to recreate the docs. Thanks a million!

Access to BitLocker drive

I was able to recover all data from the BitLocker encrypted drive. I started dancing and jumping for happiness just when I saw the same Encryption ID. I tested the key displayed by Passware Kit Forensic and it worked! Needless to say: I am very happy with the results and my end user is going to be really happy to learn that his life’s work has been recovered! Passware Kit Forensic performs exactly as advertised and it’s worth every single penny.

Windows Server password reset

I frequently use Passware when called in by support personnel, when a disgruntled previous support contractor refuses to give them the password to their Windows server. I also use Passware to remove the administrator password when I need to work with an image being booted up in a VM under LiveView for a forensic examination.

Ease of use

We use Passware a lot. You could say we have had a least one instance of Passware running pretty solidly since 2013. There is regular supply of jobs for us to run on it and we don’t see this diminishing. Possibly becoming harder and slower of course. Passware’s ease of use to implement attacks and support for encryption types has made it a staple part of our decryption set-up. We are also heavily reliant on multiple agent distribution and the software has managed this for us pretty well.

Email password recovered

A few weeks ago my elderly father had a problem with a faulty hard disk in his desktop and bought a replacement hard disk, reinstalled Windows and all his applications. However, he could not find the record he had made of his email account passwords. Fortunately he had also set up a notebook to access his emails through Outlook Express. Armed with Passware Kit Forensic on a USB stick, seconds later I was give him a list of all his email account details with passwords!

Passware and F-Response

Now this is truly remarkable. For the last few years Passware and specifically Dmitry Sumin has had a booth next to F-Response at multiple conferences, CEIC, HTCIA, etc. This year however Dmitry and I were able to finally sit down and compare notes on Passware and F-Response. Specifically we looked at Hard Drive encryption and Passware's advances with Microsoft's Bitlocker. Passware needed full physical disk access and full physical memory access to recover a Bitlocker key... Hmm, sounds like a job for F-Response! Early this week we received a copy of Passware Forensic, we installed it, then fired up F-Response TACTICAL on a Windows 7 machine with a BitLocker-To-Go device connected. Once connected to Physical Memory and Disk it took Passware Forensic roughly 20 minutes to display the complete Bitlocker recovery key!

Supreme level of customer support

I had put a password on some journals that I wrote many years ago. Recently I found those files, but I completely forgot the password. These journals had sentimental value to me and I really wanted to be able to access them so I racked my brain thinking of all of the possible passwords that I could have used. Unfortunately, my efforts came up empty.I had looked online and there are many websites that advertise being able to crack passwords (some for a fee, some without). I had heard that many of these could download a virus to my computer, so I hesitated about using any of them. I asked a friend to do some research for me and he forwarded me the website for Passware.I was okay shelling out the $39 for the software in hopes of retrieving these files. I downloaded the software which tried to find the password, but it reported that it would take days to recover it. I wrote to customer service the next day explaining the situation and I attached the file for them to see if they could help. Just hours later, I received an email response from them with the correct password! I've now opened the file and I am quite pleased to have been reintroduced to all of the valuable information that I had kept under "lock and key" (and threw away the key) and now Passware unlocked it for me proving the supreme level of customer support!

I confirm it cracks BitLocker!

One of my favourite applications is Passware Forensic for Law enforcement professionals. Passware offer a complete set of tools that will not only recover lost passwords for documents including Office 2010 but also help reveal passwords for email and internet accounts. As a Microsoft guy I am particularly keen on Windows 7s Bitlocker to Go feature. Bitlocker like True Crypt provides users with the ability to secure personal data with high level encryption.Now for a bad guy who thinks that all his dirty secrets are safe. He can just simply encrypt hard disks and thumb drives right? Wrong!! Passware have managed to include the tools to perform a live memory capture and thus reveal the encryption key stored in RAM. Yesterday I spent the day running through a number of scenarios and can confirm I can crack Bitlocker!

Child pornography case involving Zip archives

Government investigators were able to easily break the ZIP file encryption that a Texas man allegedly used to conceal illegal images, a recent court case shows.The investigation of John Craig Zimmerman began when his employer, the Brownsville Fire Department, received an anonymous voice message alleging that Zimmerman was a pedophile and had child pornography on his department-owned work computer.A city programmer named Albert Castillo searched Zimmerman's computer and found somepassword-protected ZIP filestitled "Cindy 5." Castillo apparently used a program Zip Key to brute-force at least some of the password-protected files and find images of a partly naked minor.What happened next: Zimmermann's home was raided with a search warrant, additional images he allegedly took himself were found, he was indicted on counts of receiving and possessing child pornography. In an opinion dated December 20, U.S. District Judge Andrew Hanen said there was a "rational basis" to assume that child pornography transmissions related to interstate commerce.

I was able to log into the computer

My wife teaches at a school. One of the other teachers forgot their password and could not log into the school's laptop. Their IT department was of no help. Thanks to Passware Kit, I was able to log into the computer and reset the password. This gave team access to all their files and programs. This program is fantastic.

It can be used by non-technical personnel

As an intelligence analyst working with the Qatari government, we use your forensics package routinely to analyze and break passwords of dissidents and terrorists in Qatar. The best thing about the product is that it can be used by non-technical personnel. In our case, government security forces enter the homes of political dissidents and, using the memory analyzer download the memory as a DD file. Afterwards, I am able to use your products to analyze the memory and gain access to the dissident's accounts. So far, we have detained and convicted over 500 anti-government dissidents using your products! Impressive results and easy to use!

With Passware I never have to do that

My story is pretty much the same each time I use Passware. I either forgot to ask the client for the password, or the client forgot to give it to us. And of course when you go to the file to work on it, inevitably it is when your client is not reachable and it is very frustrating when you have to put the file aside again. But with Passware I never have to do that! Thanks.

Thanks for saving my work

After losing my password to encrypted documents that I needed access to, I thought it was the end of the world. These documents took me hours to prepare, and contained important information. Had my company not bought a license, I would have been toast!Thanks for saving my work, Passware.